StartupAlternatives
Freemium · $35/seat/mo

Plain

B2B support, modern UI.

Visit Plain
Plain website preview
What is Plain?
Plain is a customer support platform for B2B software companies, built around a shared inbox and a keyboard-driven interface.
What does it do?
Brings email, in-app chat, Slack and Microsoft Teams conversations into one queue, with customer and account data pulled from your own systems through its API. Supports tiers and SLAs, saved replies, and links out to issue trackers.
Who is it for?
Support and engineering teams at B2B SaaS companies with a smaller number of high-value accounts, especially where support already runs through shared Slack channels.
What are the alternatives to Plain?
Pylon targets the same Slack-channel B2B support workflow. Intercom and Zendesk are larger helpdesk platforms with more automation and reporting. Front and Missive are general shared inboxes; Chatwoot is open source and self-hostable.

Pricing

$35/seat/mo

Freemium

About

Founded 2020

London, UK

Founder

The people behind Plain.

Simon RohrbachCo-founder & CEO

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BoldDesk website preview

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Front website preview

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Missive website preview

Team inbox built in Canada.