StartupAlternatives
Freemium · $19/seat/moOpen source

Chatwoot

Open-source customer engagement.

Visit Chatwoot
Chatwoot website preview
What is Chatwoot?
Chatwoot is an open-source customer support platform, available as a hosted service or self-hosted on your own servers.
What does it do?
Pulls conversations from a website chat widget, email and channels like WhatsApp, Facebook and Instagram into one shared inbox. Agents work with canned replies, labels, assignment rules and automations, and there is a help center for articles.
What are the alternatives to Chatwoot?
Intercom and Zendesk are the larger commercial platforms with deeper reporting and integrations; Crisp and Tidio bundle chat widgets for smaller sites; FreeScout is another open-source, self-hosted option centred on shared email.

Pricing

$19/seat/mo

Self-host OSS free

Freemium

About

Bengaluru, India

Open source

Founder

The people behind Chatwoot.

Pranav Raj SCo-founder & CEO

Alternatives to Chatwoot

Tools that solve the same problem as Chatwoot, including the ones it's listed against.

Intercom website preview

Customer messaging, helpdesk and AI support.

$39/seat/mo
Zendesk website preview

Enterprise customer service suite.

$19/seat/mo
Help Scout website preview

Shared inbox and knowledge base.

Freshdesk website preview

Helpdesk by Freshworks.

Crisp website preview

Affordable live chat + helpdesk.

$25/mo (Mini)Bootstrapped
Plain website preview

B2B support, modern UI.

$35/seat/mo
Pylon website preview

B2B customer ops for AI-era teams.

Tidio website preview

Live chat and chatbots for SMB.

$29/moBootstrapped
Tawk.to website preview

Free live chat forever.

FreeScout website preview

Free, self-hosted help desk.

OSS
BoldDesk website preview

Affordable helpdesk software.

Front website preview

Shared inbox for teams.

Missive website preview

Team inbox built in Canada.

Chatwoot — alternative to Intercom & Zendesk · Startup Alternatives