Startup Alternatives
Freemium · $25/mo (Mini)BootstrappedIndie pick

Crisp

Bootstrapped from France, with a generous free tier.

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Pricing

$25/mo (Mini)

Freemium

About

Nantes, France

Bootstrapped

About Crisp

Crisp is the long-running French indie shop building a serious Intercom alternative — multi-channel inbox (chat, email, social, Slack), shared notes, basic chatbot, knowledge base, all bundled into pricing that starts at $25/mo per workspace (not per seat). The product hasn't tried to win on AI features as fast as Intercom and Front; the bet is that 80% of teams want a solid, fair-priced helpdesk and don't need the per-resolution AI bill. For most SMBs running support themselves, this is the right pick in 2026.

Best for

  • Bootstrapped SaaS and SMBs that need a real shared inbox under $100/mo total
  • Teams that want chat + email + social channels in one tool
  • Anyone who values flat pricing over best-in-class AI features

Probably skip if

  • Teams expecting Intercom-tier marketing-automation features
  • Volume support orgs where per-seat pricing would still be cheaper than per-workspace

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