Freemium · $25/mo (Mini)Bootstrapped
Crisp
Affordable live chat + helpdesk.
- What is Crisp?
- Crisp is a customer messaging platform combining live chat, a shared inbox, and a help desk, built by a French company.
- What does it do?
- Runs a website chat widget and pulls conversations from email, WhatsApp, Messenger, and other channels into one shared inbox. Adds a knowledge base, chatbot flows, contact records, and outbound campaigns.
- Who is it for?
- Small and mid-sized SaaS companies and online stores that need multi-channel support without enterprise per-seat pricing. A free tier covers the basic chat widget.
Pricing
$25/mo (Mini)
Freemium
About
Nantes, France
Bootstrapped
About Crisp
Crisp is the long-running French smaller shop building a serious Intercom alternative — multi-channel inbox (chat, email, social, Slack), shared notes, basic chatbot, knowledge base, all bundled into pricing that starts at $25/mo per workspace (not per seat). The product hasn't tried to win on AI features as fast as Intercom and Front; the bet is that 80% of teams want a solid, fair-priced helpdesk and don't need the per-resolution AI bill. For most SMBs running support themselves, this is the right pick in 2026.
✓Best for
- Bootstrapped SaaS and SMBs that need a real shared inbox under $100/mo total
- Teams that want chat + email + social channels in one tool
- Anyone who values flat pricing over best-in-class AI features
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