StartupAlternatives
Freemium · $29/moBootstrapped

Tidio

Live chat and chatbots for SMB.

Visit Tidio
Tidio website preview
What is Tidio?
Tidio is a customer messaging tool combining live chat, chatbots and a shared inbox for small businesses.
What does it do?
Puts a chat widget on your site and routes conversations into a shared inbox alongside email and social messages. Includes a visual chatbot builder and an AI agent that answers common questions from your own content.
Who is it for?
Small and mid-sized ecommerce stores and service businesses, especially on Shopify, that need to answer pre-sale and order questions without a full support desk.
What are the alternatives to Tidio?
Intercom is the larger platform aimed at product-led SaaS. Crisp and Tawk.to are lighter chat-first options, and Chatwoot is open source and self-hostable.

Pricing

$29/mo

Freemium

About

Szczecin, Poland

Bootstrapped

Alternatives to Tidio

Tools that solve the same problem as Tidio, including the ones it's listed against.

Intercom website preview

Customer messaging, helpdesk and AI support.

$39/seat/mo
Crisp website preview

Affordable live chat + helpdesk.

$25/mo (Mini)Bootstrapped
Chatwoot website preview

Open-source customer engagement.

$19/seat/moOSS
Plain website preview

B2B support, modern UI.

$35/seat/mo
Pylon website preview

B2B customer ops for AI-era teams.

Tawk.to website preview

Free live chat forever.

Tidio — alternative to Intercom · Startup Alternatives